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Quality Policy

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Our philosophy

We are committed to provide quality services by integrating various resources and innovating products that help in increasing the efficiency and yielding profitable returns to the customers. Hence, our only motive is to provide complete customer satisfaction which helps us in building a strong customer base. We have a strong infrastructure that helps in attaining our business objectives and complete customer satisfaction. We have different units that help us in timely delivery of products and services.

The Company Aims to Maintain & Grow on its High Profile in The Market.

Vision

Strive for Entrepreneurship in Oman market in the areas of trade and contracting during the next five years and thus win the satisfaction of our customers and keep the environment ideal.

Mission

We seek to achieve leadership in the Oman market through enhancing the efficiency and quality of work, and the highest levels of security, safety of employment and use the latest developments, technologies, adoption of a strategic partnership with excellence companies in this area.

Policy

To delight our customers, we are committed to the implementation of our high quality and thus become one of the leading companies in the field of Supply & Contracting in the sultanate of Oman.

Quality

Hallmark has set strict standards for itself, which it maintains without any compromises. Our focus is on following areas:

Knowing the customer’s needs, Faultless planning, Certified Performance, Clear instruction manual, Timely delivery, Efficient after sales service, Feedback & control & Value for money

Accordance

We consider our clients as partners and work with them unanimously to understand, and help accomplish their vision of a safe and comfortable work environment. We seldom believe in rigid practices and believe each organization has different needs and requirements.

Integrity

Integrity is a way of life at MRT; it is how we operate and defines of business practices. We believe in transparent policies and transactions, and recognize that, this is the only way forward. Providing a product which ultimately affects the safety of a human being is an important task, and we do not compromise in this. We are not afraid to stand alone when it is the right thing to do.

Commitment

We are committed to offering exceptional products and services, helping our clients in maximizing the safety quotient and comfort element of a working environment. We demonstrate absolute professionalism and help deliver incomparable customer satisfaction to our collaborations. We develop and share a contagious awareness about your human resource vision and translate it into something exceptional.

Innovation

We anticipate change and adapt ourselves to serve you better. We recognize the limitations and opportunities within our industry and create ethical forward thinking solutions to overcome them. Innovative thinking is the fuel that powers our workforce.

Knowledge and Improvement

No team knows everything they need to know to be successful. We are an ever learning organization; we assess, scrutinize and develop ourselves to serve our clients better. We are determined to outperform what has previously been accomplished.

Large scale Engineering, Procurement & Construction (EPC) contracts

The Oil & Gas Division executes multi-discipline engineering design, procurement, construction, pre-commissioning & commissioning services. The division’s subcontract is pipeline installation, Oil tank cleaning and various operations activities in the Petroleum site in South & North of Oman.

Marine and Offshore Equipment

A key strength of this division

A key strength of this division is the ability to align itself with client requirements which leads to an in-depth understanding of client needs & expectations. This collaborative approach has often allowed cost savings to be made for the client & resulted in further contracts.

Omani nationals and expect worker for POD and Non- PDO areas

We give best personal with required age and experience. We have hard Labors, Technicians, Supervisor’s, Permit Holders, Engineers, Driver’s, heavy equipment operators.

Fastest growing transport

Transport is the backbone of our business structure, we are passionate about providing safe, cost effective solutions to our customers. MRT maintains a high standard of quality and takes all necessary measures to achieve it.

Assist customers in getting the product on time at economical prices

This division has been established to provide equipment and spare supply for mechanical, electrical, instrumentation for Desalination Plants, RO Plants, Marine Services & offshore services.